
OWNER/OPERATOR
At Pal’s Sudden Service, we believe that an Owner/Operator’s team members are the foundation of our brand success. Having a rewarding career where the possibilities are endless begins with you joining an independent locations team! These accomplishments are made by empowering the right people who are self-motivated, patient, and held to the highest level of integrity. These are the defining characteristics of an Owner/Operator and their individually hired teams.
OUR OPERATORS SAY IT BEST

“Why work hard for someone else, when you can work hard for you!”
Justin - Store #28

“The Owner/Operator program and the opportunity it presents is one of the major driving factors of why Pal's is so successful.”
Ben - Store #17

“Take every opportunity to build relationships with your employees and your customers. You won't regret it.”
Lisa - Store #11
WHY GROW WITH PAL'S
Pal’s is one of the most successful fast food restaurant chains in the industry because of our unique independent locations operating model, organization culture, and world-class quality food in our segment. One of the keys to our success is the commitment to extensive Owner/Operator training, the Owner/Operators focus on their employee training, engagement, and them heavily investing in their own employees to not only give them a job, but to offer them the opportunity to create a career!
Becoming a Pal’s Owner/Operator offers individuals the opportunity to build their own independent business, grow in their personal and professional skills, and invest in their team’s lives, as well as their own. So, if you’re looking for an opportunity to make a difference in your community and build a successful business of your own, consider becoming a Pal’s Owner/Operator.
Becoming a Pal’s Owner/Operator offers individuals the opportunity to build their own independent business, grow in their personal and professional skills, and invest in their team’s lives, as well as their own. So, if you’re looking for an opportunity to make a difference in your community and build a successful business of your own, consider becoming a Pal’s Owner/Operator.
WHAT TO EXPECT
A Pal’s Owner/Operator has total responsibility and control for creating customer delight for all stakeholders while leading their own team of employees and managing the daily operations of a single restaurant they own and operate. You will lead your own restaurant and oversee the complete hiring/firing, scheduling and supervision of employees, financial controls, operations, people development, guest services and compliance within the restaurant across all shifts.
- Align your individually owned and operated restaurant location to all Pal’s Sudden Service brand standards, protecting the Pal’s brand reputation.
- Lead your team members, that you alone have hired, supervised, and scheduled to deliver outstanding service and quality experience to every customer aligned with customers expectations of the brand.
- Motivate and direct your team members to exceed customer expectations from the brand with fast, accurate, friendly service in a neat and inviting environment.
- Fully accountable for restaurant operations by leading business growth, controlling your independently hired, supervised and scheduled employees. Following processes that protect the Brand reputation and hit customer expectations, developing your teams leaders, and enhancing results for all stakeholders.
benefits
Benefits will vary based on position and the independently owned and operated business location’s own policies. You might want to ask at your store about possible benefits that may include:
- Competitive Pay
- Promotion Opportunities
- Group Health Insurance Plans
- Dental Insurance
- Vision Insurance
- Life Insurance
- Simple IRA with
Employer Matching - Maternity Leave
- Paid Vacations
- Deeply Discounted
Employee Meals - Free Drinks
- Flexible Hours
- Goal Based Bonuses
- Referral Bonuses
- Employee Recognition Programs
- Positive Work Environment
- Uniforms Provided
- Short Term Disability
START TODAY
If you desire to be considered for your own Pal’s business, part of a growing, award-winning company that can provide you with a bright and fulfilling future as an independent business owner, please notify us of your interest below!